WELCOME TO MUSTARD & MINT WHOLESALE!
As a wholesale buyer, these are a few important things you need to know:
- With this being wholesale and Pass-Code activated, we ask that you DO NOT share the Pass-Code with anyone. This is for your protection and ours.
- All items are Pre-Order/Buy-In with a 14-21 business day ETA (estimated time of arrival). Meaning these items are not kept in stock or at our location---they are coming from an outside vendor. *Even though I feel like we all know this and I shouldn't have to go over it, BUT let me just say...shipping is crazy for everyone right now and out of my control. I don't work for USPS, FedEx, or our supplier and if I did, I'm not sure there is much I could do considering we are in a world-wide pandemic. I know we are all stressed and custom to that quick turn around but it's not happening right now. So please be kind and keep in mind that I am doing the best I can to get the items in and shipped to you so the ETA may be exceeded at times.
- Your taxes, fees and shipping IS NOT calculated into the price and will not be added at checkout but rather in the invoice to follow once your product is ready to ship. This is because we ship based off of the weight of your exact product so once the product is in and ready to ship, you will receive an additional invoice. *No items will be shipped until that is paid in full.
- If you are tax exempt, you will need to email the proper documentation to email@example.com and you will not be charged taxes. *You only have to do this once.
- Pre-Orders never close so you can always run items. But we do order with our supplier every Saturday/Sunday so all orders for that weekends ordering must be in and paid for by 12 noon CST on Saturday.
- We order from suppliers who shows product in both Inches (US) and CM (Euro). With that being said, it's very important to pay close attention to the chart and we suggest to ALWAYS have your customers follow it for correct fitting. If you ever need assistance with a chart, please ask.
- Due to the nature of our merchandise, there are no cancelling orders, no refunds, no exchanges, no returns and all sales are final.
- Please read our policies and terms & conditions for complete details.
If you have any further questions, please contact: firstname.lastname@example.org